Cookie Policy
Cookie types, consent, opt-out mechanisms
# DOCUMENT 10: Cookie Policy
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow websites to recognise your device, remember your preferences, and understand how you interact with the site. We also use similar technologies such as web beacons, pixel tags, and local storage.
2. Types of Cookies We Use
- Strictly Necessary: Session tokens, authentication cookies, CSRF protection. *(Can be disabled? No — essential for platform function)*
- Functional: Language preference, region setting, UI preferences. *(Can be disabled? Yes — via Cookie Settings)*
- Analytics: Google Analytics, Mixpanel — anonymised usage statistics. *(Can be disabled? Yes — via Cookie Settings)*
- Performance: Page load monitoring, error tracking (Sentry). *(Can be disabled? Yes — via Cookie Settings)*
- Marketing: Conversion tracking (opt-in only). *(Can be disabled? Yes — opt-in required before placement)*
3. Cookie Consent
On your first visit to our website, a cookie consent banner will appear. Strictly necessary cookies are placed automatically. All other categories require your explicit consent before placement. You can change your cookie preferences at any time through the 'Cookie Settings' link in the website footer.
4. Third-Party Cookies
Some cookies are placed by third-party services we use, such as analytics providers. These third parties have their own privacy policies governing their use of such information.
5. How to Control Cookies
- Cookie Settings panel: Accessible via the footer link on all pages.
- Browser settings: Most browsers allow you to refuse or delete cookies through their settings.
- Opt-out tools: For analytics opt-outs, you may use the Google Analytics Opt-out Browser Add-on.
6. Impact of Disabling Cookies
Disabling strictly necessary cookies will impair your ability to use the platform, including logging in and maintaining sessions. Disabling functional or analytics cookies will not impair core functionality.
7. Cookie Retention
Session cookies expire when you close your browser. Persistent cookies have varying expiry periods — typically 30 days for functional cookies and 12 months for analytics cookies — as specified in the Cookie Settings panel.